Refund policy
Last Updated: July 2026
At Shazmeel Gulf, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
Returns are accepted within 14 days of receiving your order.
Items must be unused, unworn, in their original packaging, and in the same condition as received.
Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
Personal care and beauty products that have been opened or used.
Gift cards.
Clearance or final sale items.
Customized or personalized products.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Original shipping charges are non-refundable unless the item was incorrect or defective.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos. We will arrange a replacement or refund where appropriate.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
We recommend using a trackable shipping service.
Order Cancellation
Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.
Contact Us
Shazmeel Gulf
📧 Email: Chaudaryshazmeel@gmail.com
📱 WhatsApp: +92 314 3910099